Customer Service Representative

Job Description

Our global business partner, which operates in textile industry, is looking for a "Customer Service Representative"

• Manage and follow up the entire process from customer order to delivery
• Maintain close and effective communication with customers to ensure their requests are handled in a timely manner
• Register and follow up customer complaints with the relevant departments
• Coordinate with internal departments and follow up the process until completion
• Carry out the necessary preliminary preparations in line with customer requirements
• Report directly to the Customer Service Manager Europe
• Prepare customer samples and coordinate their shipment

Job Requirements

• Bachelor’s degree in a related field
• Minimum 3 years of experience in a textile company
• Team-oriented and able to work effectively with different departments
• Excellent written and verbal communication skills in English
• Proficient in MS Office applications; SAP knowledge is an advantage
• Strong communication and interpersonal skills

TW İnsan Kaynakları Hizmetleri A.Ş. Özel İstihdam Bürosu olarak 27/12/2024-26/12/2027 tarihleri arasında faaliyette bulunmak üzere, Türkiye İş kurumu tarafından 27/12/2024 tarih ve 17336399 sayılı karar uyarınca 1006 nolu belge ile faaliyet göstermektedir. 4904 sayılı kanun gereğince iş arayanlardan ücret alınmayacak ve menfaat temin edilmeyecektir.

Compensation Benefits

• Bachelor’s degree in a related field
• Minimum 3 years of experience in a textile company
• Team-oriented and able to work effectively with different departments
• Excellent written and verbal communication skills in English
• Proficient in MS Office applications; SAP knowledge is an advantage
• Strong communication and interpersonal skills

TW İnsan Kaynakları Hizmetleri A.Ş. Özel İstihdam Bürosu olarak 27/12/2024-26/12/2027 tarihleri arasında faaliyette bulunmak üzere, Türkiye İş kurumu tarafından 27/12/2024 tarih ve 17336399 sayılı karar uyarınca 1006 nolu belge ile faaliyet göstermektedir. 4904 sayılı kanun gereğince iş arayanlardan ücret alınmayacak ve menfaat temin edilmeyecektir.