Seafreight Operation Specialist

Qualıfıcatıons

• Bachelor degree preferably in Business Administration, Economics, Foreign Trade or Logistics
• Min 2 years of experience in Ocean Freight forwarding operations
• Advanced knowledge of English both speaking and writing
• Advanced knowledge of MS Office tools, Transport software
• Basic knowledge prefer to logistics operations and legislation
• Strong communications skills
• Ability to work customer-focused
• Have teamwork skills and also have self-motivation skills
• Ability to adapt to the busy working environment
• Have exceptional, analytical thinking and result, sales-oriented
• Able to work with diverse customer profiles
• Ability to work pro-active and work in multi-task
• Ability to manage complex and competing priorities with time management and organizational skills

Job descrıptıon

• Ensure all completed orders are dispatched on time
• Dealing with customers requests by responding to agreed service levels
• Organizing all transportation activities with related shipments.
• Ensuring the highest standard of customer service
• Developing and confirming schedules
• Issue the documents for the shipments which will be exported/imported and arrange the transportation organization
• Prepares and provides the necessary monthly & weekly reports in his/her area of responsibility
• Negotiate rates and contracts with transportation and logistics providers
• Recommend optimal transportation modes, routing, or frequency.
• Control the invoices received from the services providers (eg: customs broker, shipping agents, transporter companies, warehouses, etc) and handle the invoices to the accounting department on time
• Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
• Organize shipments and communicate with the customers regarding every stage of the operation